Women of Water Privacy Policy

Our website address is: https://women-of-water.com.

Effective Date: 09.09.2024
Last Updated: 09.09.2024

1. Introduction

At Women of Water (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Australian privacy laws. By attending our retreats or using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information necessary to provide our services. This includes:

Personal details: Name, email address, phone number, postal address, and any other information voluntarily provided during registration or inquiries.

Medical and health information: For retreat purposes, such as allergies, dietary requirements, or health conditions relevant to retreat activities.

Payment information: If you book a retreat, we may collect your payment details to process transactions.

Automatically collected data: When you visit our website, we automatically collect certain technical information like IP address, browser type, and browsing patterns for analytical purposes.

 

3. How We Collect Personal Information

We collect personal information when you:
Register for a retreat or contact us through our website or email.
Provide information via forms (online or offline) or during your participation in retreat activities.
Interact with our website, where cookies may be used to track your preferences and improve your experience.

4. Use of Personal Information

We use the information collected for the following purposes:

To process retreat bookings and manage participant details.
To communicate with you regarding your booking, retreat updates, and other inquiries.
To personalize your experience and provide services tailored to your needs during the retreat.
To improve our website functionality and customer service.
For marketing purposes (only if you have opted in to receive such communications).

5. Disclosure of Personal Information

We may share your personal information with:

Third-party service providers: For payment processing, website hosting, or marketing assistance, provided they comply with relevant privacy laws.

Health professionals: If necessary during the retreat, to ensure your safety and well-being.

Legal purposes: To comply with applicable laws, regulations, or court orders, or to protect our rights and property.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We take all reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. We use secure servers and encryption where necessary and limit access to personal information to authorized personnel.

7. International Transfers

If your data is transferred outside Australia (e.g., to a cloud service provider based overseas), we will ensure that the recipient complies with the Australian Privacy Principles or equivalent safeguards.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies allow us to remember your preferences and analyze website usage. You can adjust your browser settings to refuse cookies, but this may affect certain functionalities on our site.

9. Your Rights

You have the right to access, correct, or request the deletion of your personal information. You can also opt-out of receiving marketing communications. To exercise these rights, please contact us using the details below.

10. Complaints

If you have any concerns about how we handle your personal information, you can contact us at connect@women-of-water.com. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

12. Contact Information

For any questions or concerns about this Privacy Policy or your personal information, please contact us:
Email: connect@women-of-water.com
Phone: +61492832235